FAQ

Works are custom printed to order, final sale and dispatched from my print studio within 48 hours.

Shipping is complimentary with times as follows (**please see note below regarding Covid related delays**)
UK - Royal mail, 1-5 working days
EU - 1-5 working days
Rest of world - up to 10 working days

**Due to Covid, we are experiencing small delays on UK orders, medium delays on European orders and lengthy delays on US orders. We are doing our best to use the fastest shipping methods but please anticipate a wait**

Prints ship worldwide.
Framed prints ship within the UK and certain European countries.
Unfortunately I am unable to ship framed prints to the US—the shipping is very expensive and the risk of damage in transit is too high.

I offer custom framing options for UK & European customers.

My frames are handmade in London using solid woods from sustainable sources, 100% acid free materials & are FSC certified. To compliment my photography I recommend a box frame in either thin oak or white wood, without window mount. Prints come with 1” inch border.

Please email hello@lucylaucht.com with your preferred print size and we will provide a custom quote.

Please note I do not ship framed prints outside of the UK and Europe.



Absolutely. Please email hello@lucylaucht.com with your preferred image and sizing. Custom orders come hand signed, printed on heavyweight, environmentally friendly museum-grade paper with archival pigment inks. Please note an additional fee applies to custom orders due to the limited, hand signed nature + additional work involved. .

My photographs are printed in London and I ship worldwide.

Please email hello@lucylaucht.com ASAP so we can amend your order.

Prints are made to order and are non refundable. If you would like to amend your order, please email us at hello@lucylaucht.com.